Are you in need of a repair for your air conditioning unit? Do you want to find out what’s going on with your AC system and whether or not it needs to be replaced? If so, then you should take the time to find the right AC repair service for the job.
There are many different factors that you can use to find the right fit. Knowing what to look for in a trustworthy service can help you in your search.
See below for several factors to consider whenever you’re choosing an AC repair service for your home. Be sure to consider all these tips as you search.
1. References and Reviews
First and foremost, you want to make sure that you have a great experience with the AC repair service that you hire. You need a service that can back up their big talk with testimonies of their previous work from past and current clientele.
The only way to get those testimonies is through references and reviews. These offer you a behind-the-scenes look of what it’s like to work with that particular service.
You can use references in one of two ways. First, you can ask your connections what local AC repair service that they’d recommend. Second, you can ask people you trust about a particular company that you found online, saw in an advertisement, and so on.
There’s also the handiness and accessibility of online reviews. Be sure to factor in the overall ratings that the service received and scan the comments of each review to get a better picture.
If there’s a review that gave it a 5 out of 5, read the comments to see what specific pieces they liked about the service. If someone gave them a 1 or 2 out of 5, then see what they found unpleasant about the service and why you should stay away.
2. Experience and Years of Service
Make no mistake about it, experience level and a company’s years of service are two completely different categories.
Years of service refers to how long the company has been in business. It’s not always indicative of the experience level within that company. A company might have 25 years of experience, but one of their repairmen has only 2 years of experience.
For that reason, it’s important to ask about the experience level of the repairmen and repairwomen within the company. Make sure to vocalize your desire to have an experienced staff member working on your unit. The company will accommodate.
However, the years of service is still very important. The more years they have in the community, the more familiarity and knowledge they have of local AC issues. There won’t be any situation that they haven’t seen before.
Try to find an AC repair service with the perfect combination of years of service and experienced staff. That way, you can rest assured that even the most inexperienced workers has been mentored by a company with over 30 years of experience.
3. Proper Insurance
One of the first questions that you should as an AC repair service is whether or not they have business insurance. This is one of the best ways to separate a legitimate company from a sketchy one.
Trustworthy air conditioning repair companies will have insurance policies in place to protect their company, their clients, and their workers.
For example, each AC repair company should have policies in general liability insurance and workers’ compensation.
The liability insurance will protect you from any damage or loss that occurs while the service is being provided. Without it, you might be left on the hook for thousands of dollars in damage.
Workers’ compensation is put in place in case one of the company’s workers is injured while working on your unit.
4. AC Repair Costs
You want the service to be done by a trusted and reliable AC repair service, but that doesn’t mean you should have to pay an arm and a leg for it.
However, you also don’t want to make the mistake of paying for a repair service that’s too low on price. Often times, the low price reflects the quality of work. If the cost seems too good to be true, then it probably is.
Instead, look for a quote with the highest return on investment. A trusted AC repair service will give you a detailed quote for your service needs. They’ll list the price as well as information on what parts, materials, and labor set that cost.
5. Customer Care
Ideally, the AC repair service that you hire can develop into your go-to company when your HVAC system starts acting up. You want to build a business relationship with them.
Because of that, it’s important to take note of the customer care that you receive when you go through the process of reaching out to them.
Do they seem to be personable and outgoing? Do they troubleshoot the problems you might be having while on the initial call? Do they seem knowledgeable about the process?
The customer care you receive on the phone is indicative of the repair service you can expect. If the brand is truly trustworthy, it will reverberate throughout their entire staff.
Find the Right AC Repair Service For Your Needs
Now that you’ve seen several key factors of hiring the right AC repair service, it’s time to find the company for your needs.
Be sure to read this article to show why Gee Heating & Air award-winning service is the perfect fit for your AC unit problems.
For more inquiries that you may have, please begin by scheduling an appointment online and we will be happy to assist you further.